Terms & Conditions
In using this website you are deemed to have read and agreed to the following terms and conditions:
Please read these Terms carefully and make sure that you understand them before ordering any products from the Website. Please note that before placing an order you will be asked to agree to these Terms. If you do not accept these Terms, you should not use the Website and will not be able to order any products.
Every time you order products from us, the Terms in force at the time of your order will apply to the Contract between you and us.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
We are committed to protecting your privacy. Authorised employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.
We are registered under the Data Protection Act 1998 and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than our suppliers if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
Disclaimer - Exclusions and Limitations
The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:
1. Excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
2. Excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Use of Rinskis.com
Use of our website includes accessing, browsing or registering to use the website. By using rinskis.com you are confirming that you accept these terms and that you agree to comply with them. Rinskis.com is updated regularly and content may change at any time. We do not guarantee that the website, or any content on it, will be free from errors or omissions. The images of the products on our site are for illustrative purposes only. The majority of images are issued to us by our suppliers. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the products. Your products may vary slightly from those images.
If we are unable to supply you with a product, for example because the product is not in stock, no longer available or because of an error in the price on the website, we will inform you of this by e-mail or telephone and offer you an alternative product - alternatively we will cancel your order. If you have already paid for the item/s, we will refund you the full amount including any delivery costs charged as soon as possible.
All major Credit/Debit Cards and Cash are acceptable methods of payment. All goods remain the property of the company until paid for in full. You can only pay for products online using SagePay or Paypal. We accept payments by Visa, Mastercard, American Express and debit cards over the phone. SagePay is one of our chosen payment service providers, PayPal is the other. When you have selected your products and proceeded to the checkout area to pay for them you will have the option to pay by PayPal or SagePay. Selecting either will have you redirected to their own websites to make the payment. SagePay and PayPal are independently certified Level 1 payment service providers who use the highest levels of industry standard data encryption. We do not collect or retain your payment details.
All transaction information passed between our website, SagePay and PayPal systems is encrypted using 128-bit SSL certificates and secure checkout.
Delivery & Collection In-store
We offer delivery or collect in-store for all our products. Delivery will normally be made using Royal Mail second class service for regular items or by courier for larger items. The delivery method is at our digression depending on the product. We deliver to UK and Europe. We currently offer Free Delivery to Mainland UK. This excludes BFPO addresses and the following postcode areas and ranges: FK19-21, HS, IV1-56, KA27-28, KW, PA20-78, PH9, PH15-44, DD8-11. Postage costs to Europe are calculated at the checkout. Please note that where the carrier is unable to find someone to accept delivery, they will leave a card at the address for the recipient to make contact and re-arrange delivery. If the recipient fails to make contact in good time we reserve the right to charge for re-delivery to that or an alternative address.
We aim to dispatch all orders within 2 working days. Please allow 3 to 5 working days for delivery of your order, starting the day after the order is placed. Whilst we will do our best to meet this time, occasionally our ability to do so may be affected by situations beyond our control, eg bad weather. Should there be a delay with your order we will contact you to inform you of this in good time.
Clients requesting their order to be collected in-store will receive email or telephone confirmation to inform them that their order is ready for collection. Orders must be collected in person from the store between the hours of 9am and 5:30pm Monday-Saturday, or 10am-4pm on Sundays. Clients are requested to provide proof of purchase or other identification, such as your confirmation e-mail or the payment card used to pay for your order when you collect the products so please ensure you have this with you.
To cancel an order, you just need to let us know that you have decided to cancel. You can do this by sending an email, by telephone or by writing to us using our contact details at the bottom right hand side of the home page.
We hope that you will be delighted with your goods, but please remember that if you decide within the first seven working days of receipt that the goods are not to your satisfaction you may return them to us within 14 days of receipt of goods. You must return the goods in their original packaging, complete with labels.
How to return or exchange items:
1. Please send an email to firstname.lastname@example.org stating your order number, the reason for return and whether you would like an exchange or a refund.
2. We will then email you a returns form, for you to complete and enclose within your returns package. Postage costs to return items are your responsibility, unless goods are faulty or have been sent in error. Upon arrival, the goods will be inspected before any further action is taken. Please note, we recommend items are returned to us using a delivery service that is registered or recorded, and can be tracked. You are responsible for the goods returned, until they arrive back to us.
3. If your item is faulty, once it has been sent back to us, a replacement will be sent (depending on availability) free of postage & packaging charges.
4. If you have requested a refund, this will be processed within 21 days of receipt of your goods. If this refund is made directly to your credit card, it should appear on your next statement.
5. Returns received outside of the above returns procedure may be delayed when processing.
6. Please note that refunds for items bought as gifts, can only be refunded to the original purchaser.
A statutory cooling off period of 7 days applies to all orders in accordance with The Consumer Protection (Distance Selling) Regulations 2000.
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.
Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.
We have an e-mail address that you can contact for any queries you may have. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone number.
Calls are recorded for training and quality purposes.
This company is registered in England and Wales, Number 08547876, registered office: Demar House, 14 Church Rd, East Wittering, Chichester PO20 8PS.
The laws of England and Wales govern these terms and conditions. By accessing this website and buying our products you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.
Notification of Changes
These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.
© Whizz Leisure LTD T/A Rinskis 2015 All Rights Reserved